Privacy Policy

1. Information We Collect

We may collect the following information when you use our website or services:

Personal Information:

• Name
• Email address
• Phone number
• Event address
• Booking and catering details
• Payment information when applicable
• SMS consent records and communication preferences

Non-Personal Information:

• IP address
• Browser type and device information
• Website analytics and usage data
• Cookies and tracking technologies

2. How We Use Your Information

We use collected information to:

• Process catering orders and bookings
• Send appointment confirmations and reminders
• Provide customer support
• Send invoices and payment notifications
• Improve website functionality and customer experience
• Maintain records of SMS consent and communication preferences
• Ensure security and fraud prevention

3. SMS Messaging & Compliance

By submitting your phone number through our website or during communication with our business, you consent to receive SMS messages related to booking confirmations, catering updates, appointment reminders, invoice notifications, and customer support.

SMS messages are only sent after customer opt-in. We maintain timestamped records of all consent actions and comply with TCPA and applicable SMS communication laws.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors is permitted only for customer support, payment processing, scheduling, and message delivery services.

4. Information Sharing & Disclosure

We do not sell, rent, or trade personal information. We may share information only with:

• Payment processors
• Appointment scheduling systems
• SMS providers and aggregators
• Customer support systems

All service providers are required to maintain confidentiality and security. We may also disclose information if required by law or legal process.

5. Data Security

We implement reasonable security measures including secure data storage, encryption and access controls, employee privacy training, and secure backup systems. While we strive to protect your information, no system can guarantee complete security.

6. Cookies & Tracking Technologies

Our website may use cookies and analytics tools to improve website functionality, analyze website traffic, and remember customer preferences. You may disable cookies through your browser settings.

7. Your Rights & Choices

You may:

• Request access to your personal data
• Update or correct information
• Opt out of marketing emails
• Reply STOP to opt out of SMS messages at any time
• Withdraw communication consent at any time

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies independently.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updated versions will be posted on this page with the effective date. Continued use of our services after changes constitutes acceptance of the revised policy.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us: